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Contacting technical support

Before contacting technical support you should always try using the support pages found on this site. If you cannot find the answer or you need us to do something for you write to your support representative. Please include the following information
  • Your domain name
  • Exactly what you are doing (including a URL to reproduce behaviour)
  • An error message if this is applicable
  • Has this ever worked before if this was at one stage working
  • What you expect to see
Without this information we cannot answer most questions. Providing all the information will get you a fast complete answer.

 

Server Information

Mail Server

POP 3 Server Mail.yourdomain.com
SMTP Server Please see your ISP
Set up Mailboxes For details click here
Set up email clients Netscape Outlook
Web Based email For details click here

Linux

Web Server Apache 1.3.20
Sendmail Version 8
Operating System Red Hat Linux 7.2 (Enigma)
PHP Version 4.0
Perl Version 5.6
FTP WuFTP -2.6.1-18
MySQL Version 3.23.41
Perl Location /usr/bin/perl
Date Loaction /bin/date
Sendmail Location /usr/sbin/sendmail

Windows 2000

Web Server IIS (Internet Information Service ) 5.0
Sendmail Version 8
Operating System Windows 2000 Server, Service Pack 2
FTP ServU
Perl Active Perl Veriosn 5.6
Sendmail c:\Inetpub\scripts\sendmail.exe
Blat c:\winnt\system32\blat.exe
Jmail Version 3.7
PHP Version 4.12
JSP Resin 2.1
JDK Sun JDK 1.4.
ASP.NET Beta 2
ASP Components For a list contact your support rep

 

 

 



 

 

(C) 1999-2002 Catch Internet Services
Last updated 24 May 2002